Shipping, Returns and Order Policies
- Orders typically ship within 48 hours of full payment. It may take longer to process your shipment if items are out of stock.
- Please note that we are based in Vancouver, BC, Canada and follow all Canadian public holidays for shipping.
- While we try to ensure that only in-stock items are available to order, there are occasions when some merchandise may be oversold. You will be notified if an item is unavailable for shipment.
- We ship via Canada Post for all our shipping methods and use Canada Post Expedited Parcel as the most cost-effective manner to ship your order. Expedited Parcel takes between 1 and 11 business days to reach you, depending on your location, and generally takes 2 to 7 business days for most urban centres.
If your order is shipping within Canada and the total comes to $29.00 or more (after any coupons or discounts and before taxes and shipping costs), then simply select "Free Shipping" as your shipping method when you're ready to checkout.
- Canceling items may affect your order's eligibility for free shipping.
- The Free Shipping option must be selected as your shipping method during checkout in order to qualify for the offer. If you select another Shipping Option, the cost of Expedited Shipping will be deducted from the total shipping cost.
- Offer applies to deliveries within Canada only and may be subject to other shipping restrictions depending on the items ordered.
- The Free Shipping offer may be used in conjunction with other promotions and coupons. The qualifying amount for Free Shipping is the total amount of the products purchased after the promotional discounts are applied and before applicable taxes.
- Note that this offer may not be valid for deliveries to unusually remote areas, or for items of unusually large weight.
- Offer is subject to change without notice.
- Condoms4Canada does not take returns due to the personal nature of the products sold on the site.
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